Do I need a Facebook account to use the Oculus VR Headset?
A Facebook account is required to use the Oculus Quest VR Headset. You can create an account at www.facebook.com
How can I install Sense Arena software and get started?
For headset activation and software installation visit www.sensearena.com/oculus and follow the step-by-step guide.
How do I setup the catcher and blocker sleeves?
What is the warranty?
There is a 1 year warranty on the Sense Arena software and Oculus hardware. To make a warranty claim, please contact Sense Arena directly by emailing firstname.lastname@example.org or calling +1 508 863 9709.
Synthetic Ice Revolution tiles carry a 2-year warranty. To make a warranty claim, please contact HockeyShot Customer Experience.
Who should I contact if I have questions about Sense Arena?
Please contact email@example.com via email or dial 1+508 863 9709 for phone support.
Who should I contact if I have questions about HockeyShot Synthetic Ice?
Please contact HockeyShot Customer Experience via email or call 1-888-417-7468 for phone support.
Will HockeyShot share my contact info with Sense Arena?
In order to activate your Sense Arena account, your contact information will be shared with Sense Arena. HockeyShot will never share your billing information.
If I already own the Oculus Quest or Oculus Quest 2, can I buy the Sense Arena software and Premium Synthetic Ice Revolution Tiles separately?
Please visit Sense Arena at www.sensearena.com/store to purchase additional products. To purchase Premium Synthetic Ice Revolution Tiles, click here.